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All prices include VAT. The standard VAT rate is 21% VAT. On books 6% VAT applies.
Deliveries
The packages are sent via PostNL inside the Netherlands and to the following countries:
Belgium and Germany
Zone EUR1:
Luxembourg, Denmark, France, Italy, Austria, Spain.
Zone EUR2:
Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia, Czech Republic, United Kingdom, Sweden.
Zone EUR3:
Albania, Andorra , Bosnia-Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Croatia, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus Russia, Switzerland.
Zone World:
All other countries and Russia.
Important! Products of the brand Kryolan cannot be delivered outside of the Netherlands.
Orders can also picked up at our shop in Born. Then you don't pay shipping costs.
Free shipping
If you order a minimum of € 50,- the shipping is free within the Netherlands !
If you order a minimum of € 75,- the shipping is free within Belgium and Germany !
If you order a minimum of € 125,- the shipping is free within Europe zone EUR1 !
If you order a minimum of € 175,- the shipping is free within Europe zone EUR2 and zone EUR3 !
Returns and Money Back Guarantee
You can return and you will receive a refund provided that you return the product in our shop or at your own expense and send us back the product unused, undamaged and in the original packaging.
Shipment costs
| Shipment method | Zone | Costs | Free shipment from |
| Mail box package with track and trace via PostNL
Only shipments that fit in the mailbox. Maximum size: 38 x 26.5 x 3.2 cm. |
NL | € 4,00 | free shipment from € 50 |
| Package via PostNL
Track & Trace. |
NL | € 4,95 | Free shipment from € 50 |
| BE/DE | € 7,50 | Free shipment from € 75 | |
| EUR 1 | € 13,00 | Free shipment from € 125 | |
| EUR 2 | € 18,50 | Free shipment from € 175 | |
| EUR 3 | € 19,30 | Free shipment from € 175 | |
| World | € 24,30 |
Delivery times of packages
Please note that shipments can be delayed by customs inspection.
| Netherlands | 1 - 2 business days |
Zone EUR1:
| Belgium | 1 - 2 business days |
| Luxembourg | 1 - 2 business days |
| Denmark | 2 - 3 business days |
| Germany | 2 - 3 business days |
| France | 2 - 3 business days |
| Italy | 3 - 5 business days |
| Austria | 2 - 4 business days |
| Spain | 3 - 5 business days |
Zone EUR2:
| Bulgaria | 4 - 7 business days |
| Estonia | 4 - 6 business days |
| Finland | 3 - 5 business days |
| Hungary | 3 - 5 business days |
| Ireland | 2 - 4 business days |
| Latvia | 4 - 6 business days |
| Lithuania | 4 - 6 business days |
| Poland | 3 - 5 business days |
| Portugal | unknown |
| Romania | 4 - 7 business days |
| Slovenia | 4 - 6 business days |
| Slovakia | 3 - 5 business days |
| Czech Republic | 3 - 5 business days |
| Sweden | 3 - 6 business days |
| United Kingdom | 2 - 8 business days |
Zone EUR3:
| Albania | 7 - 9 business days |
| Andorra | 3 - 5 business days |
| Bosnia-Herzegovina | 7 - 9 business days |
| Canary Islands | 6 - 8 business days |
| Cyprus | 5 - 7 business days |
| Faroe Islands | 3 - 4 business days |
| Gibraltar | 4 - 6 business days |
| Greece | 5 - 7 business days |
| Greenland | 3 - 7 business days |
| Iceland | 4 - 5 business days |
| Channel Islands | 6 - 7 business days |
| Croatia | 8 - 10 business days |
| Liechtenstein | 8 - 15 business days |
| Macedonia | 7 - 9 business days |
| Malta | 5 - 7 business days |
| Moldova | 10 - 12 business days |
| Montenegro | 7 - 9 business days |
| Norway | 3 - 4 business days |
| Ukraine | 10 - 12 business days |
| San Marino | 5 - 7 business days |
| Serbia | 5 - 9 business days |
| Turkey | 8 - 10 business days |
| Vatican City | 5 - 7 business days |
| Belarus Russia | 10 - 12 business days |
| Switzerland | 2 - 3 business days |