Pricing

All prices include VAT. The standard VAT rate is 21% VAT. On books 6% VAT applies.

Deliveries

The packages are sent via PostNL inside the Netherlands and to the following countries:

Belgium and Germany

Zone EUR1:
Luxembourg, Denmark, France, Italy, Austria, Spain, United Kingdom, Sweden.

Zone EUR2:
Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia, Czech Republic.

Zone EUR3:
Albania, Andorra , Bosnia-Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Croatia, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus Russia, Switzerland.

Zone World:
All other countries and Russia.

Important! Products of the brand Kryolan cannot be delivered outside of the Netherlands.

Orders can also picked up at our shop in Born. Then you don't pay shipping costs.

Free shipping

If you order a minimum of € 50,- the shipping is free within the Netherlands !
If you order a minimum of € 75,- the shipping is free within Belgium and Germany !
If you order a minimum of € 125,- the shipping is free within Europe zone EUR1 !
If you order a minimum of € 175,- the shipping is free within Europe zone EUR2 and zone EUR3 !

Returns and Money Back Guarantee

You can return and you will receive a refund provided that you return the product in our shop or at your own expense and send us back the product unused, undamaged and in the original packaging.

Shipment costs

Shipment method Zone Costs Free shipment from
Mail box package with track and trace via PostNL

Only shipments that fit in the mailbox. Maximum size: 38 x 26.5 x 3.2 cm.

NL  € 3,84  Free shipment from € 50
Package via PostNL

Track & Trace.
Free shipment from a certain total amount (see scheme).

NL  € 4,95 Free shipment from € 50
BE/DE € 7,50 Free shipment from € 75
EUR 1  € 13,00 Free shipment from € 125
EUR 2  € 18,50 Free shipment from € 175
EUR 3  € 19,30 Free shipment from € 175
World € 24,30  

 

Delivery times of packages

Please note that shipments can be delayed by customs inspection.

Netherlands 1 - 2 business days

 

Zone EUR1:

Belgium 1 - 2 business days
Luxembourg 1 - 2 business days
Denmark 2 - 3 business days
Germany 2 - 3 business days
France 2 - 3 business days
Italy 3 - 5 business days
Austria 2 - 4 business days
Spain 3 - 5 business days
United Kingdom 2 - 4 business days
Sweden 2 - 4 business days

 

Zone EUR2:

Bulgaria 4 - 7 business days
Estonia 4 - 6 business days
Finland 3 - 5 business days
Hungary 3 - 5 business days
Ireland 2 - 4 business days
Latvia 4 - 6 business days
Lithuania 4 - 6 business days
Poland 3 - 5 business days
Portugal unknown
Romania 4 - 7 business days
Slovenia 4 - 6 business days
Slovakia 3 - 5 business days
Czech Republic 3 - 5 business days

 

Zone EUR3:

Albania 7 - 9 business days
Andorra 3 - 5 business days
Bosnia-Herzegovina 7 - 9 business days
Canary Islands 6 - 8 business days
Cyprus 5 - 7 business days
Faroe Islands 3 - 4 business days
Gibraltar 4 - 6 business days
Greece 5 - 7 business days
Greenland 3 - 7 business days
Iceland 4 - 5 business days
Channel Islands 6 - 7 business days
Croatia 8 - 10 business days
Liechtenstein 8 - 15 business days
Macedonia 7 - 9 business days
Malta 5 - 7 business days
Moldova 10 - 12 business days
Montenegro 7 - 9 business days
Norway 3 - 4 business days
Ukraine 10 - 12 business days
San Marino 5 - 7 business days
Serbia 5 - 9 business days
Turkey 8 - 10 business days
Vatican City 5 - 7 business days
Belarus Russia 10 - 12 business days
Switzerland 2 - 3 business days